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At the palazzo reception: a guest and someone who knows him by name
Guest Experience
A guest writing from the bed of her room

Guest assistance at Palazzo Scotto in Alberobello: reception and WhatsApp

One service at a time, done properly.

The old web app is gone. We're working on a guest service of our own; in the meantime, your direct line is us — on WhatsApp too.

A guest reading in the hall, suitcase at her side
A phone in hand: the direct line

Reception is at the palazzo and it is shared: at the disposal of every guest — in the palazzo rooms as well as those of the Widespread Collection, a short walk away — before and during your stay. A tip, a transfer, an experience in the valley: you ask, it gets sorted.

We know every corner of Alberobello, the landmark spots and the hidden ones, the traditional restaurants, the artisan workshops — and the way to Locorotondo, Martina Franca and Cisternino.

The new guest service will appear on this page when it's ready. No promised dates: when it works, you'll see it.

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